As Golden Visa family, we are determined to effectively carry out our information security management system in order to keep the quality and continuity of the services we offer to our customers at the highest level and to achieve our corporate goals by protecting the confidentiality, integrity and accessibility of our information assets. Accordingly, we define our basic principles in the field of information security as follows:

1. Compliance with Information Security Standards and Continuity

We document, certify and continuously improve our information security management system in accordance with the requirements of the standard. By adopting these standards, we aim both to regulate the flow of information within the organization and to provide our customers with the highest level of trust.

2. Protection of Information Assets

We keep all of our corporate information assets under protection against all kinds of threats in both physical and digital environments. Our infrastructure, supported by security controls, ensures that information loss is prevented and unauthorized access is prevented. We continuously improve our measures against risks arising from force majeure or human errors.

3. Business Continuity Planning

We prepare, regularly test and develop business continuity plans to ensure that unexpected events do not disrupt our workflow. Our goal is to respond quickly to any extraordinary situation and to maintain our service quality without interruption.

4. Full Compliance with Legal Regulations and Contracts

We strictly comply with all legal regulations and customer agreements regarding information security. We closely follow national and international regulations and fully fulfill the requirements of our legal responsibilities. In this way, we gain the trust of our stakeholders with our compliance approach that is both force majeure and voluntary.

5. Risk Management

We follow a systematic approach to identify, assess and minimize risks to our information assets. Our risk management strategies ensure that threats are anticipated and potential damages are minimized. In this way, all units within the organization work in an integrated manner in line with information security targets.

6. Confidentiality of Customer Information

We have a primary responsibility to protect and safeguard the confidential information of our customers. With confidentiality agreements and customized security measures, we take all necessary precautions to prevent customer information from falling into the wrong hands.

7. Information Security Awareness

We regularly organize trainings for Golden Visa employees to gain awareness and competence in information security. With these trainings, we aim to increase both individual and corporate information security awareness.

8. Leadership and Setting an Example in the Sector

We maintain our vision of being a pioneering and exemplary company in the sector with our service quality, our practices in compliance with information security standards and our ethical values. As Golden Visa, we aim to maximize customer satisfaction by adopting the best practices in the field of information security.

Golden Visa will continue to provide a service environment full of trust to its customers and employees by resolutely implementing these principles stated in its information security policy.

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